Reference

Privacy Policy for Your Lobby Data

Your account privacy covers login details, wallet records for DANA, OVO, GoPay and QRIS, device checks, and support chats in one clear policy.

DANA recordsOVO wallet logsGoPay checksQRIS scan data
berua4d Privacy Policy for Your Lobby Data
CONTACT PATHS

Privacy Contacts Without Waiting

Fast privacy help matters when your phone changes, a wallet reference looks unfamiliar, or you want a copy of your account records. We route privacy requests through channels that our team can trace back to your account safely. Before changing private data, we may ask for your username, registered mobile number, last wallet channel used, and a recent device check.

Team online

Live chat

Use live chat from 09:00 to 01:00 WIB for privacy questions tied to login access, QRIS scans, or a recent wallet match. We ask account checks before discussing private records.

Telegram help

Message our Telegram support channel when you cannot reach the account page. For privacy safety, we will not discuss wallet details until your username and registered mobile number match our records.

Email request

Send privacy requests to [email protected] with your username, contact number, and the data you want checked. Email is better for access, correction, export, or deletion requests.

CARE CHECKS

Account Data Care at berua4d

Your privacy settings are tied to real account actions, not vague promises. We log wallet events, device sessions, cookie choices, and support contact so your requests can be checked against the right…

Data we collect

We collect account details you submit, login timestamps, device type, IP address, wallet channel, transaction references, and support messages. These records help us match activity to your account without asking for extra data each time.

Payment privacy

DANA, OVO, GoPay and QRIS records are used to match deposits, withdrawal checks, refunds, and wallet disputes. We keep only the payment details needed for account reconciliation and safety checks.

Cookie use

Cookies help remember your session, language choice, and security status on mobile browser and computer browser. You can clear cookies in your browser settings, but you may need to log in again.

Device sessions

Check Account, Security, Active Sessions to see recent device access when that menu is available. If a session looks unfamiliar, contact support and change your password before adding new wallet activity.

Retention checks

We keep account and transaction records while your account is active and for a period needed for wallet matching, security checks, disputes, and lawful requests. Older records may be reduced where practical.

Change requests

You can ask us to correct contact details, update a wrong wallet label, or check what account data we hold. Some payment or security records may need to remain for verification.

Privacy Questions Before You Join

Privacy questions usually come before you open an account, add a wallet, or contact support about a login problem. These answers explain what data we handle, why we keep it, how you can ask for changes, and what happens when payment or device records need verification.

We ask for account details needed to create access, contact you, and match wallet activity. This may include your username, mobile number, password, device data, IP address, and payment references from DANA, OVO, GoPay or QRIS.

We store wallet references so deposits, withdrawals, refunds, and disputes can be matched to the correct account. The records also help us check repeated failed attempts or wallet names that do not align with account activity.

Yes. Send a request through email or live chat with your username and registered contact number. We may ask for a recent wallet channel or device detail before sharing account records with you.

Contact support and tell us which detail needs correction. We will check your username, current registered number, and recent payment reference before changing private account data, so another person cannot edit it for you.

Cookies mainly keep your session active, remember basic site choices, and support account security. Activity in Live Dealer Lobby or Rocket Crash is stored as account activity, while browser cookies help keep your login state consistent.

You can ask for deletion through [email protected]. Some records may need to remain for wallet reconciliation, dispute handling, security checks, or lawful requests, but we will explain what can be removed.

Live chat is fastest for simple privacy questions during 09:00 to 01:00 WIB. Email is better when you need a written request for data access, correction, deletion, or a detailed account record check.